月度归档: 2016 年 1 月

  • NetGain Systems Accepted As Member of Nanyang Polytechnic’s Centre of Innovation for Electronics (COIE) for IoT

    The key feature of the Internet of Things (IoT) is the ability of these network of physical objects, devices, vehicles to collect and exchange data via the embedded electronics, software, sensors and network connectivity. However, the IOT community is lacking today is the expertise in data collection, display and analytics.

    This is where NetGain Systems’ experience and expertise in monitoring IT infrastructure for Government, MNCs and SMBs for the last 14 years will benefit the IoT community at Nanyang Polytechnic’s Center of Innovation for Electronics (COIE) for IoT.

    In monitoring IT devices in a complex network, NetGain Systems has been challenged by customers to provide monitoring beyond SNMP. These include monitoring via APIs or via scripts.

    One such example was the requirement by a local telco to monitor and alert motion detected by its CCTV cameras across 26 locations. Through non SNMP scripting, NetGain Systems was able to link the motion alerts generated by the CCTV cameras to the NetGain Enterprise Manager and send out SNMPTraps alerts to the telco’s SNMPTrap receiver.

    The operators can also generate reports to highlight to management of any motion detected at their highly secure data chambers and all motion are accounted for.

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    Another project that NetGain Systems is involved in is the the monitoring of Wireless Controllers and APs via APIs instead of SNMP. The vendor of these wireless controller is known for providing APIs for third party to use to monitor but more than often, the vendor expects partners to use these APIs to develop their own monitoring.

    For NetGain Systems, it took the technical team just a day to look at the APIs and collect the information that can seen from these APIs in a test environment. After discussion with the partner of which of these information is important to him, the NetGain technical team would then put in place the monitoring of these APIs via the NetGain Enterprise Manager.

    NetGain Systems will take similar approach as a active member of Nanyang Polytechnic’s COIE for IoT. NetGain Systems looks forward to working with other members to provide them with the monitoring of their IoT solutions so as to allow them to focus on what they do best, developing the IoT solution itself.

  • Top Singapore IT Downtime News Of 2015

    long Q

     

    In preparing this post, we had a worry, a good one though, that there was no IT downtime news in Singapore to highlight for the year 2015.

    However, as we ended the year, one government agency broke the duck with downtime of its website that affected users from making payments and checking their account. As the website went offline, it formed queues at the agency’s various physical town offices.

    If you have figured it out, we are talking about the downtime that CPF, Singapore’s Central Provident Fund, faced in December 2015.

    CPF website was down for about two weeks in December where members could not access the online services. CPF shared officially that the website was down due to an upgrade of the website.

    A thorough investigation after the downtime shared that the cause of the downtime was due to “”integration component” used by the website which malfunctioned because of high traffic and caused the wrong information to be displayed,” as reported in The Straits Times.

    NetGain Systems shared some ways which companies can be alert of high bandwidth utilisation and how devices affect the business once they go down.

    Another IT downtime news in 2015 was about a server that crashed in 2009. What so important about this server crash? Apparently, the server crash is being use as defence evidence as a potential contributor to Keppel Club’s estimated lost of $37 million in transfer fees.

    Apparently, the membership supervisor who was sacked by Keppel Club for the alleged fraud in a membership transfer lost has sued her former employer for wrongful dismissal and highlighted this server crash as evidence against her dismissal.

    Wrote The Straits Times,

    “In defence documents filed by her lawyer, Mr Philip Fong, the membership supervisor also pointed to a computer server crash in 2009 that affected a substantial number of membership files, not all of which could be imported into a new database.

    “She added she was not in charge of maintaining and keeping records of all the memberships and there were other staff in charge of recording and managing membership forms and the database.”

    Let’s aim for zero downtime in 2016 together!

    Crashed Servers

     

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